PRIVACY POLICY

We are Krida Clinic, a company incorporated in England and Wales. Our company number is 09082923  and our registered address is Fort Pitt Lane New Road Rochester Kent ME1 1DX.

This Privacy Policy and Cookie Policy is related to Krida Clinic. We are committed to ensuring your privacy is protected. We will continue to comply with the provisions of the Data Protection Act 2018 (DPA) and the General Data Protection Regulation (GDPR). This privacy policy (together with our website terms and conditions and cookie policy) sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting our website at krida.co.uk (the “website”), you are accepting and consenting to the practices in this privacy policy. If you do not consent, please do not submit any personal data to us.

What Information Does Krida Clinic Collect and How Will We Use It?

Information You Give to Krida Clinic:

• You may give us information about you by completing our enquiry form on the website, requesting marketing information, or emailing us your medical history and questions. This information may include your name, email address, address/location, and phone number.
• We will retain this information while corresponding with you or providing services to you or a patient you represent. We will retain this information for a period of 10 years or as long as legally required.

Information Krida Clinic Collects About You:

• We may collect technical information, including the internet protocol (IP) address used to connect your computer to the internet, information about your visit, full uniform resource locator (URL), products you viewed and searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page, and any phone numbers used to call Krida Clinic.
• We will retain this information for two years or as long as legally required.

Information We Receive from Other Sources:

• This includes information we receive about you when you use other websites
  operated by us or other services we provide. This information may include
  your name, email address, postal address, and phone number.
• We will retain this information for a period of 10 years or as long as legally required.

Use of the Information

Krida Clinic may use the information we receive or collect about you to:

• Fulfil any obligations under any contracts we have entered with you or with a patient you represent, and to provide you or the relevant patient with information or services you or the patient has requested.
• Send you newsletters or marketing information if you have consented for us to do so.
• Monitor website usage and provide statistics to third parties for the purpose of improving and developing the website and the services we provide via the website.

Krida Clinic processes personal information for certain legitimate business purposes, which include some of the following:

• Enhancing, modifying, personalising, or otherwise improving the website, its services, or communications.
• Identifying and preventing fraud.
• Enhancing the security of the Krida Clinic network and information system.
• Better understanding how people interact with Krida Clinic.
• Administering the website and carrying out data analysis, troubleshooting, and testing.

Where we are processing data obtained via the website, having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. We will not share, sell, or distribute any of the information you provide to us without
your prior consent, unless required to do so by law.

Disclosure of Your Information

We may share your non-medical personal information with any member of the Krida Clinic group, as defined under the Companies Act 2006. Personal data provided to Krida Clinic via its website will be processed in accordance with the Krida Clinic privacy policy.

Your Rights in Respect of Your Data

If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changes, please contact us via email at info@krida.co.uk or phone.

If you wish to access or rectify the information we hold about you, or request that such information be sent directly to another data controller, please contact us by email at info@krida.co.uk or phone. We shall process your request to access your information within one month of receipt. We will process your requests free of charge.

If you have any complaints about our use of personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction, such as the Information Commissioner’s Office (ICO) website.

Cookies

The website uses cookies to distinguish you from other users using the website. For detailed information on cookies we use and the purpose for which we use them, please see our cookie policy below:

Cookies:

When you use our sites, we and third-party companies collect information by using cookies and other technologies such as pixel tags. A cookie is a text file containing small amounts of information which a server may download to your computer, mobile, or tablet when you visit a website or use an app. A pixel tag (sometimes called a web beacon) is an invisible image with a line of code placed within an email message or on a web page.

Types of Cookies:

• Category 1 Cookies: These cookies are essential to enable you to move around our websites and use its features, such as accessing secure areas of the websites. Your consent is not required for the delivery of those cookies which are strictly necessary to provide services requested by you.
• Category 2 Cookies: These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All the information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using Krida Clinic’s website and online services, you agree that we can place these types of cookies on your device.

Controlling Cookies:

You can control the use of cookies at any time. You can use your browser settings to manage cookies, including deleting cookies previously stored and blocking cookies from being set.

Contact Us

If you have any further queries or comments on our website privacy policy, please contact us via email at info@krida.co.uk or phone. We also welcome your views on our privacy policy.